#phdplan mega fail. Thank you Mr Buggy Flu

miserablah from Joe Heller at the Bable Post http://www.cagle.com/2013/01/the-flu/

#Phdfail on massive scale! For four days the laptop stayed shut. I couldn’t face it never mind open a research book. Wot No Internet? Yes, that’s how bad it’s been.

Shivers and shakes with a throat like splintered glass.  The only bonus is there’s considerably less of me than a week ago. I blame the flight home. I’m susceptible to flight flu. I catch it coming back and usually within a week of being home. Going out there’s the excitement of being on the move, new places and people ahead. On the return you’re tired and more likely to succumb to the bugs which thrive in pressurised cabin conditions. I landed on the Sunday and knew the Tef-Talks were in London on the Wednesday so kept going. Once back in ‘ull again, with the research calling loudly – to no avail – the descent was gradual at first – then it got faster – and faster – until the only thing submitted was me to my bed, in a haze of olbas oil and snotty tissue – so glamorous – so much fun – so not what I had planned for a week of annual leave.

I can’t remember when I last was as poorly as this.

I think it was 1997.

Today I’m back downstairs in another unhealthy pose, laptop on knee, feet on coffee table. All around me are the books and papers which have been there all year. Nothing much has changed. Including the research. It’s no further on. I’m another week older with nothing to show for it.

But it has to be done and I’m the only one who has to do it.

Image from Joe Heller at the Cable Post http://www.cagle.com/2013/01/the-flu/ 

#phdplan Day 5 tidying neural drawers and networks

image showing impossible can become possible from https://threatpost.com/chertoff-reminds-enterprises-there-is-hope-in-security/109195

Blogging is a bit like therapy. You bring it up and out and in theory leave it all behind. The synthesis of a problem’s component parts is a mix of catharsis and reflection. A mental tidying up of your neural drawers and networks. Drawing a line and moving on. I wish!

It’s day five of the #PhDPlan. Another fail. This is like naming and shaming. A verbal purge.

But stay with me. There is  a happy ending.

I’ve thought this week about keeping a work diary. It’s like I feel guilty; worried it might look like I’m taking annual leave for – well, annual leave. Where does it come from? The continual need to justify my time – prove I really am ensconced with laptop, chasing the consequences of email. When I do stand up, I have to take care to manoeuvre around the paper piles which have reappeared on the floor. I don’t want another accident but am painfully aware (in the literal sense) the last time I made any progress was when my ankle was broken. My ‘trip-slip-snap’ experience was the last opportunity to make progress – sad but true. I haven’t really got back to it since. That was February. This weekend is August. There has to be a way to fit more hours into the day.

smiley face image from http://s3.amazonaws.com/coolchaser.com/thumb-24428211.jpg

But a few more interviews and the data will all be safely gathered in. That’s progress and this is the breakthrough. I realise as I write how part of the problem is I’m looking forward rather than backwards. If you focus on how far there is to go you don’t see how far you’ve actually travelled.

Pat Cryer has good advice in the chapter ‘Keeping going when you feel like giving up’ in the excellent book The Research Student’s Guide to Success.  Apart from the welcome empathy, the chapter helps put my problems into perspective. I’m not bored or disillusioned, I haven’t lost my way. I know good-enough is enough, no one has beaten me to it and – dare I say – there are no external emergency situations demanding my attention.

Pat Cryer book The Research Student's Guide to Success

Best of all this is all in chapter 21 of 25 – that’s 20 chapters I’ve survived. The remaining ones are about thesis writing, the viva and afterwards (love the instruction to take a holiday – travel and disconnection always work well for me!)

So the process and practice of blogging works again. The alchemy of reflection in action. Using words to make the mental shift from where I am to where I need to be. This is do-able after all. I know I’m not on my own and there are others out there who are grappling with the challenge of part time postgraduate study. It will get better. You will survive. At the end of the day you’ll have your own little bulge on the circle of knowledge as Matt Might so wonderfully explains inhis pictorial representation and what’s more, it will have your name on it.

Monday is another week, so good luck to me, and good luck to you all too 🙂

 

Second edition (2000) of Pat Cryer’s book is avaialable online http://www.mheducation.co.uk/openup/chapters/0335206867.pdf

#BbWord15 part four; the three C triangle of institutional adoption of technology

At #BbWorld I presented and took part in a panel on Institutional adoption of technology; a double opportunity to disseminate early research findings. Last year on the west coast for BbWorld14, an 8.00 a.m. slot was considered an advantage but not on the east coast, as I was told afterwards. Here people take time to get going first thing so we suffered a bit from numbers. Having said that, it was a large room and there were lots of questions, plus what has been really rewarding this week is the general interest from everyone I spoke to about the subject of institutional adoption.  In the panel session I talked about TELEDA, how its multiple layers offer opportunities to experience Blackboard from the student perspective, while the stress on critical reflection – transferring the experience to individual teaching practice – appears to be developing an evidence based shift in the way academics view Blackboard as a technology for enhancing the student experience.

I recorded the presentation the night before using Camtasia Relay on my laptop. This is available to everyone on the University of Lincoln network. Download it from the Software Centre and it’s a quick way to record a narrative over PowerPoint slides. I opted for providing captions because apart from being inclusive, I appreciate their value. I find it hard to learn by sound or image and prefer words instead. There lots of reasons why alternative formats benefit the learner experience but creating captions take time – there ‘s no way  around this. It demands a shift in attitude and practice. In the same way you wouldn’t upload a textual learning resource with half of it missing, audio and video transcripts are an integral part of the whole resource. Relay provides automatic captioning but you only have to switch on YouTube captions to see the nonsense voice recognition generates and Relay is the same.

cartoon showing an individual fighting with a wall of technology

This is the first slide of my presentation. I tell people this is me because as anyone who works with me will confirm, if the technology can go wrong its me it goes wrong with.

Right now I’m experiencing familiar frustration. The video is stuck in Relay. I can’t find a way to embed it into WordPress. Maybe I can’t? I don’t know. There’s no one to ask for help and I’m feeling pressured. I know what I want to do. I know it should be achievable but I can’t see how to do it and I’m running out of time. Does this sound familiar?  If you are a digital education developer then you’d probably be ok. If you are an academic who views technology with a mix of awe for its capabilities but fear and dread with regard to your own confidence then you’ll identify with this. It’s part of the massive shift needed to adopt VLE. Without empathy then support is useless.

cartoon showing a newly hatched chicken reverencing a paradigm shift

So back to the presentation. This is what I did with the how and the why of it.

 Plan of my research into digital adoption

I’m three years into the data collection, on the final set of interviews. Digital adoption is complex and involves at least three criteria; capabilities, competence and confidence.

3 C's of digital adoption, caababilities, competence and confidence

Underpinning these three C’s are other findings which the data analysis appears to support. These are listed in the image below. It’s the final bullet point which I think lies at the heart of on-campus digital divides between those with the three digital C’s and those without. The literature shows how e-learning and the student experience has been privileged over the staff experience. While some say e-teaching is implicit in e-learning, I would argue than unless it is made explicit there is a risk of making assumptions about baselines and starting points, which in turn will lead to initiative failure. TELEDA research findings
PS Finally worked out the connection between Relay and WordPress and embedded the code below – which gives me the message ‘Security Error’! If the technology can go wrong then it’s me it goes wrong with….

SoTL, WATTLE and action research

Scott Davidson and Patrick Crookes at the EDEU Coloquium on SoTL March 2015

Professor Patrick Crookes, Wollongong Academy for Tertiary Teaching and Learning Excellence (WATTLE), spoke at a Colloquium event this week about teaching scholarship i.e. ‘taking teaching seriously’. Conversation on the difference between Scholarly Teaching and the Scholarship of Teaching and Learning (SoTL) was useful. For me, they align with being research informed and research engaged. Both are the language of Student as Producer and EDEU’s new MA in Teaching and Learning in Higher Education (MATLHE) which goes for validation on 20th March. These are interesting times for scholarly debate.

To be research informed, or engage in scholarly teaching, is to be aware of pedagogical research, theory and literature, to evidence reflection on practice as an individual and in response to feedback, and be involved in the production of knowledge at a local level. The Scholarship of teaching and learning is about being research engaged, actively involved in the production of new pedagogical knowledge which is peer reviewed and publically disseminated. SoTL might not involve teaching and this brings the theory-practice divide to mind.

My research is positioned in the gap between e-learning theory and the reality of e-teaching. Theory might join the dots and suggest conclusions but unless it emerges from practice, it will do little to sustain links between the student and their VLE. It will always be harder to log on and engage than walk into a timetabled lecture or other learning experience. Five Step Models and Conversational Frameworks look hopeful on the page but initiating and sustaining virtual interaction remains a challenge. You could say the SoTL with regard to VLE has been responsible for some of what Feenberg calls the failure of e-learning*.

At the Colloquium we talked about Boyer’s definition of scholarship which referred to teaching and not learning. How we teach and how we learn are the pedagogical yin and yang. They belong together, are two halves of a whole. This is why Action Research is so relevant. It links teaching and learning, involves collaborative inquiry and represents a pedagogy of partnership.

Yet taking an action research approach to a doctorate, means addressing the research community’s concerns it will not be replicable, generalisable, robust or valid. My practice is an integral part of my research. Not only am I becoming a better online teacher. I’m discovering how students prefer to be taught in virtual spaces. The research has already generated guidance, been presented at conference and had its first peer reviewed publication. Action research is a powerful tool, not least because it involves reflective critique, one of the hallmarks of SoTL. But as insider research, it’s status is tarnished.

Different decades see different themes. It used to be widening participation, then enhancing the quality of teaching and learning with technology, and now it’s student engagement. Who knows what the next theme will be. What is clear is the need for more bridges between theory and practice. SoTL could be a useful opportunity to encourage and support research into the real world places where teaching and learning happens.

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Feenburg, A. (2011) Agency and Citizenship in a Technological Society http://www.sfu.ca/~andrewf/copen5-1.pdf

Out of the maze into the labyrinth

a labyrinth is not a maze, you can't get lost in a labyrinth

 

 

 

 

 

 

My doctoral journey has been a maze. Full of dead ends when I wanted it to be a labyrinth with one winding path into the centre, direct with singular intent.  I was trapped in Maze City, setting off on false paths, choosing inappropriate directions, getting totally lost. It’s taken a long time to find what I was looking for but with hindsight I can see it was necessary.

A Phd is like a mirror; it reflects who you are and where your interests lie. I didn’t realise how personal it would be although choosing Action Research has reinforced the personal dimension. I thought a PhD was a project. You made your choices about what to do and how to do it then wrote it up like a big essay. Well, not quite that simple but it was more complex than I anticipated. Getting out of the maze and into the labyrinth has been quite a challenge.

There’s confusion about the difference between a maze and a labyrinth. Even the OER refers to them as the same thing. I don’t understand why. The difference is simple. A maze is designed to get you lost. To frustrate and confuse. Mazes are puzzles. They pose problems to be solved. A labyrinth holds no physical secrets. It has a single path into the centre and out again. You can’t get lost in a labyrinth. There’s only one way to go.

A maze is a useful analogy for a PhD. For mine at least. I went off in so many different directions which turned out to be dead ends, made so many new beginnings. Each time thinking this is it – I know where I’m going – only to find I was lost again. The piles of books and papers grew. I chased every reference believing the next one might just have the answers I was looking for.

Everything you hear about the Phd is true. You have to let it take over your life. You’ll be trapped in that box of pathways and passages for some time.  I only got out of the maze when the literature started to repeat itself. They tell you that will happen as well but it’s not the literature so much as the resonance.  The literature never stops, it just starts to funnel, ever so slowly, as each dead end in the maze helps you put another theoretical approach to one side.

When it came to epistemology and ontology it wasn’t just the words I struggled with, it was finding a meaningful interpretation. It would be easy to adopt a surface approach to these components but the Viva is called a Defence for a reason. It’s hard to defend the choices you’ve made without being able to justify them and this is what being in the maze teaches you. It’s the linguistic duality of signs.  We recognise dark because it’s the opposite to light. What isn’t working for you – as in every dead end in the maze – will lead the way to what does. The process is necessary because unless your choices have meaning you’re unlikely to find the links you need to hold your dissertation together.

It’s a dialectical dilemma. Nothing fits but you keep searching. It isn’t until you realise you’re creating rather than finding yourself that the fit begins to take shape. Once this idea has resonance you’re ready to step from the maze onto the opening loop of the labyrinth.

PhD part-time; experiences of guilt and fear of social media

Guilt TripMy blog is an exercise in disciplinary reflection plus an increasing need to write things down less I forget. Which happens a lot. I blame the Phd. Poor thing – gets blamed for everything. I blog under no delusions of fame or fortune, believing most bloggers write or an audience of one – themselves. This weekend I read a paper by Liz Bennett and Sue Folley from the University of Huddersfield called A tale of two doctoral students: social media tools and hybridised identities

Excellent advice for aspiring doctorates (thanks Jim Rogers) is to visit EthOS to see what’s been written in your area. I found Learning from the early adopters: Web 2.0 tools, pedagogic practices and the development of the digital practitioner by Liz Bennett which was definitely my area, so I approached the paper with interest. I share a blogging habit with a PhD log page and social media is a component of TELEDA2 so I was grateful for the paper’s references. I also tweet  but am not good with hashtags. They feel like gatecrashing but #phdchat which sounds helpful. I might not be the only one struggling with guilt and fear!

The key message I took from this ‘insider’ account was using social media risks fear of exposure and loss of credibility but it was references to insecurity around academic identity which most intrigued me. I hung my ontological despair on the public blog line thinking it was safe. My epistemological challenges and PhD meltdowns were between me and the screen. I’ve had no problems laying bare my doctoral troubles – until today. I started to post a research paper and was overcome with doubt. I must have absorbed ‘experiencing social media as exacerbating [our] feelings of self-doubt, anxiety and exposure.’ (p6)  All I could think was what if it isn’t good enough?

I’ve  read scary accounts of PhD researchers becoming parents to their project, experiencing all the angst of letting go. It’s true. It happens! But what’s missing from the literature is the guilt of of carving out time to do PhD things like read, reflect, blog, write papers. There’s always a feeling I have to justify the time I spend on research activities during the working week. Like today. Blogging on a Monday?  My to-do list is next to me and Blog isn’t on it. Neither is write the paper in the first place. I have more affinity with Liz Bennett and Sue Foley’s account of doctoral studies and social media than I realised but not only fear – for me it’s more about feeling guilty. Blogging and promoting your research emphasises time away from the ‘day-job’. Despite the fact it enables me to be research-engaged and informed, I’m feeling guilty – like my research isn’t important enough to spend time on unless its evenings and weekends.

The Tale of Two Students paper also describes how social media can help overcome the isolation felt by PhD students. I wonder if this  is the same, better or worse for part-timers. Maybe somewhere on the internet there’s a support site for us. We’re the ones hanging on by a thread a la Berger and Luckman’s social construction of reality. One little snip and we all fall down.

This is my paper which is a culmination of my research so far. The asterisks denote reference checks required and the layout is preordained:  four pages including references with single line spacing in times new roman 11pt eteaching – a pedagogy of uncertainty and promise 

Phew – is it only Monday?

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 image ‘borrowed’ from http://michellesteinbeck.com/wp-content/uploads/2013/02/Guilt-Trip-Sticker.jpg

Who needs a living person when a keyboard will do?

I can’t help myself. When I read suggestions like these have to drag out the soap box.

I tweeted but there are times when a tweet isn’t enough.

Only a blog post will do.

soapbox

The Policy Exchange Think Tank says Internet access and training would cut pensioner loneliness and the BBC have picked this up http://www.bbc.co.uk/news/uk-27577143.  With no link to the original report (nor can I find it on the PE website) my knowledge is limited to this piece which reinforces skewed ideas of how digital divides are constructed. The BBC should know better. Here is an ideal opportunity to raise awareness of their complexity, in particular for older people, who often have specific requirements with regard to access.

Digital exclusion is now generally understood as being about usage as well as access. This is a step in the right direction. What gets missed is the linkage between users of assistive technologies – who need alternatives to mouse and screen based hardware and software – and the design and delivery of web content which fails to be accessible enough for devices like screen readers.

Nothing in this piece acknowledges research around the multiple reasons older people are at risk of digital exclusion in the first place. It’s  deterministic to suggest technology can cure what is fundamentally a social problem. For example ‘Eddie Copeland, author of the report, said learning basic computer skills would stop pensioners becoming vulnerable to loneliness.’ What’s being suggested? Here’s a laptop, you’ll fine now – dear. After all, who needs a warm living person when a keyboard will do?

The internet and world wide web have been amazing inventions but ultimately are mirrors of the wider society in which they’re created, managed and used. Assuming technology is the answer to social isolation is not the answer. We need less Digital First policies, in particular with regard to the provision of information, welfare and health services. What’s needed is investment in people not machines.

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Recent research into digital divides and exclusions

Across the Divide – Full Report from the Carnegie Trust  http://www.carnegieuktrust.org.uk/publications/2013/across-the-divide—full-report

Cultures of the Internet from Oxford Institute
http://oxis.oii.ox.ac.uk/sites/oxis.oii.ox.ac.uk/files/content/files/publications/OxIS_2013.pdf

Age UK Digital Inclusion Evidence Review
http://www.ageuk.org.uk/Documents/EN-GB/For-professionals/Research/Age%20UK%20Digital%20Inclusion%20Evidence%20Review%202013.pdf?dtrk=true

 

Who will clean the toilets after the revolution?

I learned about feminism the hard way. Through divorce. There’s nothing like custody to make you appreciate where discrimination lies. Today we face a mass of social and economic problems. Capitalism takes as much as it offers. The state of the NHS, the future of higher education, the media manipulation of welfare claimants are all cause for concern. Yet a life in the UK remains an aspiration for people across the world. We have space to campaign.  Call for greater equality and social justice. Higher education can challenge and change. Maybe not the world but enough small parts to make a difference. The danger is seeing class as the only discrimination. A Marxist framework was useful for rising awareness of gender divides, but gender continues to divide society, deeply and silently. Economics is only one strand of the ideological oppression of women.

My feminist education was less work based than home based. Women find it hard to separate historical materialism from biology. Divorced, I faced the dual predicament of childcare plus the one issue feminism has never answered – toilet cleaning. The reality of women and work rarely sit well together. Work is problematic for mothers – regardless of their status. Whether married, single, divorced or widowed, without a support structure, usually made up of other women, the greatest load of childcare, housework and toilet cleaning is in the female domain. It has always been like this.

I fell out with feminism in the late 20th century because it denigrated the role of motherhood. In prioritising career opportunities and equal pay for women, the status of stay at home mother was downgraded. When it came to domesticity as a career choice, there was no sisterhood. I was lucky. I worked because I wanted to as well as needed to. At the same time I returned to my own education. These were the days of Women’s Studies where feminism was often theoretical. Political activism is safer on paper. In terms of bringing issues of ideological oppression of women into the public domain, there is much to thank the academics and campaigners for, but feminism took away the woman’s right to choose. It privileged work over housewifery. If feminism had invented, patented and given away self-cleaning toilets – every home should have one – it would have been a significant step towards gender equality. For every man who claims to be a toilet cleaner there are a thousand who’ve never wielded a loo brush in their lives. Power politics are played out not only in government but in the rooms of the home; the bedroom, dining room, kitchen room, bathroom.

Cultural attitudes have deep roots. Men still patronize. Women still get paid less for doing more. The ideology hasn’t changed. Gender discrimination is a powerful social tool and I don’t see how Marxism will change this. Who will clean the toilets after the revolution?

politics and power…

My Ethics approval (EA2) was resubmitted and conditionally passed with comments to be addressed. One was about the issue of power. There was not enough of it.

image of text from EA2 comments saying there is not enough discussion of power!

Power is not often on my mind. I know my place. I don’t manage – I scaffold. I liked participatory action research (PAR) as a methodology because it enables collaboration. PAR will test my theories around online learning; namely the student knows themselves best. When it comes to finding ways to support staff engagement with technology for education, the students will be teaching me. I have a toolkit of online learning activities but without participation they won’t get used and learning will be limited. Virtual learning is a partnership. Without communication and collaboration it simply won’t work. Online tutors need to be skilled in creating opportunities for learning at a distance when all the evidence suggests successful teaching is fundamentally a social activity. It’s a challenge and this doctoral research will aid the development of teacher education at Lincoln. So what did I need to say about power?

I’ve had to reflect on this. The Teaching and Learning in a Digital Age (TELEDA) course is heavy on reflection. It’s a teaching tool in itself. Revisiting Freire, I was struck again by the fundamental simplicity of critical pedagogy. The ancient greeks had it sussed. From Socrate’s the unexamined life is not worth living to the words above the Delphi Oracle ‘know thyself’ – politics is and always has been ultimately personal. Why do we do the things we do? Why do we teach? Is it to replicate and reinforce or to challenge and change?

The move towards incrasing blended and fully online courses has the potential to widen participation but also reduce the quality of the experience. Retention figures evidence the difficulty of engaging learners online. Who talks about MOOCs these days? It took less than a year for the bubble to burst.  There are important lessons to learn from MOOCing. Back to power.

I have a problem with the idea I might in some way be disempowering. I’d interpreted PAR as willingness to give power away – after all, it’s inviting critique of my practice. Then I thought about TELEDA’s resources. As well as critical evaluation of the philosophy and practice of open education,  I’m insisting on a critical awareness of digital exclusion. TELEDA is my platform for drawing attention to alternative ways of being and raising awareness of excluded voices.

In an increasingly digital society, to be shut out from the digital platforms of the public sphere is to be marginalised and excluded. Higher education has a responsibility to  seek out and challenge exclusion rather than replicate and reinforce exclusive attitudes and behaviours. The subject of digital access is challenging and uncomfortable. I’m asking participants to examine their own practice for barriers, knowing they will find them and perceive removing them as additional, often unnecessary, work. Who provides audio and video content in alternative textual formats? No where near enough!

I believe inclusion is an essential component of effective digital scholarship and integral to teaching and learning in a digital age. If higher education doesn’t address the causes and mending of digital divides it is failing society. TELEDA is my way of making a difference. I can’t change the world but I can change my part of it.

I can see myself and my PhD may be more political than I realised.

GS5 – another PhD milestone…

Milestone marker

My first GS5 progress report represents another PhD milestone. This doctoral research looks at embedding digital scholarship into teacher education programmes. The rationale is the increase in virtual learning environments across the sector in the past decade and the drive towards flexible work-based modes of online learning within higher education at the present time.  Academic and professional service staff have historically been unsupported in developing digital ways of working yet attention to digital scholarship, and having individual confidence and competence with digital literacies, is essential if virtual environments are to support quality teaching and learning experiences.

The PhD page of this blog contains my reflective journal since changing supervisors earlier this year. I have found the process of blogging an essential motivator and opportunity to record my background reading. On the advice of my supervisor, this literature has broadened to include the social impact of technology over the past century, not only from an academic perspective but also how technology has been represented within art, fiction and film. I have found this process useful not only in contextualizing the development of the internet and world wide web but also in understanding human responses to technology, in particular the roots of resistance in areas where technology is challenging traditional practices such as education.

I am currently looking at the literature on digital scholarship in order to better locate its role within the university and identify the effect it has on teaching and learning. My methodology has shifted from a qualitative approach through open ended questionnaires and interviews with staff to an action research approach. This will use my tutoring practice on my 30 credit M Level CATS module, Teaching and Learning in a Digital Age (TELEDA-PG) which is delivered and assessed entirely online. The module aims to support digital scholarship and literacies through giving staff the experience of being an online student exploring the different element of virtual education including pedagogical approaches to learning online, resources, communication, collaboration, assessment and feedback. The module is currently being piloted with a group of critical friends with plans to recruit from internal staff twice a year from September 2013.

The nature of working in digital environments involves ongoing CPD in order to keep up to date with changes in internet based tools and media. This module is offered as part of the university’s portfolio of teacher education programmes and will need to be inherently organic with the capacity for adapting to external digital changes as well as student/tutor evaluations. Bryman (1989) says change is seen as a useful way of learning how something works and as TELEDA has multiple theoretical and practical levels, it has the potential to be a useful subject for an action research methodology. Denscombe describes Action Research as being essentially involved with practical issues and arising from activity in the ‘real’ world (Denscombe: 125) so action researchers focus on ‘aspects of their practice as they engage in that practice’ (Denscombe: 128) Integral to the module is a stress on critical reflection and the application of the course principles to individual practice. Both tutors and participants are encouraged to adopt and share professional self-development through critical self-analysis (Schon 1982) and as tutor plus action researcher I would be well placed to enhance the reflective process through research techniques. I believe this situates action research as a methodology particularly well suited for my practice-based doctoral research. I will continue to develop this as a viable methodology during the rest of this academic year, looking at how best to involve course students/staff in the action/reflection cycle, evaluating the influences of action, and disseminating and sustaining ideas and actions in the light of these evaluations.

Bryman, A. (4th edition 2012) Social Research Methods OUP Oxford.

Denscombe, M. (4th edition 2012) The Good Research Guide: For Small-scale Social research projects. Open University Press.

Schön, D. (1983) The Reflective Practitioner, How Professionals Think In Action, Basic Books.

Milestone image from http://www.geograph.org.uk/photo/66925