Blackboard – sue watling

#BbWorld15 my bags are (not yet) packed, am (not quite) ready to go

Sue Watling / July 17, 2015July 18, 2015 / Blackboard, conference, digital literacies, PhD, Teaching and Learning in a Digital Age (TELEDA)

I’ve finally uploaded my presentation for the Blackboard International Conference #BbWorld15 taking advantage of the time difference to interpret Thursday US as Friday UK. Phew! It’s been a bit of a rush. I’ve adapted two of my favourite slides to talk about institutional adoption of technology – this time drawing on TELEDA to explore the academic perspective. Not everyone views technology in the same way. Some colleagues who teach and support learning are fine with exploring and experimenting – they use a range of technology and understand how it enhances and empowers the student experience. Others are a little less enthusiastic and I know how they feel. Anyone who works with me can see if the technology can go wrong it’s me it goes wrong with. Me and the Digital don’t go together too well. It’s hard work but generally worth it because for me the benefits outweigh the challenges.

TELEDA has shown the value of experiential learning when it comes to getting up close and personal with VLE like Blackboard. Internet access has posed a challenge to traditional notions of what it means to be an academic. It isn’t enough to put content online and hope for the student to arrive and engage with it. To create successful online education involves relearning the pedagogies of face to face teaching and applying them to the digital environment instead. It can be done but it takes time and time is the one thing we are all short of.

Many people still make assumptions about digital capabilities. This risks initiative failure for example when establishing baselines of digital capabilities we need to talk to the digitally shy and resistant – not just the innovators and adopters- and it would help to shift from a technology-training approach to a teaching-pedagogies one. Blackboard support needs to be contextualised so it’s relevant and meaningful – one way is to apply the experiential learning cycle – relocate staff as students on VLE – give online tasks and build more critical reflection. Opportunities like TELEDA suggest more explicit ‘teaching-not-training’ links with CPD/staff development activities could be useful. The TELEDA research indicates this aids the shift from Blackboard as repository to Blackboard as generator of learning activities. Bring on Blackboard World2015. Lets see if anyone else agrees!

The e’s have it. On raising the status of e-teaching.

Sue Watling / April 26, 2014April 26, 2014 / Blackboard, PhD, Teacher Education, Teaching and Learning in a Digital Age (TELEDA)

Technology Alphabet image from https://sd36edtechlead.wikispaces.com/March+2 I’ve been promoting e-teaching as a partner to e-learning. A colleague shared a paper which referred to e-teaching and I thought they’d beaten me to it, but the authors opted for Digital Practitioner. At seven syllables a time, I don’t think it’s going to catch on.

Being an e-teacher is part of the wider conversation about online identity.

On March 28^th I asked ‘When it comes to online ‘tutoring’ what should we be called?’ The term e-learning has become part of the vocabulary of education but e-lecturer is less common.

Who are we online? Teacher, Tutor, Trainer. Lecturer. Facilitator. Moderator. Instructional Designer. Just passing through…

We should bring back the ‘e’ as in e-learning, e-resources. e-literature. e-teaching, e-practice. The e’s have rhythm. e-ducation. e-scholarship.

Research suggests there are no clear benefits to educational technology; any difference made relates to the environment as much as the machine. This runs contrary to the rhetorical promise of ‘e-learning’ which mostly ignores the role of teaching. Recent literature has called for greater attention to educational design – as if that will make a difference. I hope it will. I still believe in the VLE.

I also believe in promoting the role of the e-teacher. Learning online is no easy, cost cutting option. An authentic experience takes time to build; it requires community, through interaction. My ABC model of Activity Based Content uses collaborative tools like wikis, blogs and discussion boards. There’s an absence of powerpoint. Learning online is tough. The loneliness of the long distance teacher/learner has to be experienced to be believed. I’m not sure you can teach online if you haven’t learned there. Which comes back to identity. To be an e-teacher is a skill. Subject specialism isn’t enough. You have to be digitally literate as well and this part is often missing. The gap between SEDA and ALT is more like a chasm.

VLE make great content containers. While teaching has moved on from behaviourist pedagogy, the VLE is still primarily used to support a transmission model of education. Recent online ‘training’ sessions with Blackboard Collaborate reinforce the dominance of the active teacher/passive recipient dynamic.

Looking back, VLE were embedded into university systems and staff told to get on with it. I remember. I was there. The advantage of being er…um….a little more mature… is the benefit of hindsight. There’s been insufficient attention paid to the reality of teaching online. Focus has been on technology and students. Now the time has come to privilege the teaching. The status of the e-teacher needs raising; it’s e-lementary and e-ssential to put teaching first.

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Image from https://sd36edtechlead.wikispaces.com/March+2

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If technology’s the answer what’s the question; shifting from e-learning to e-teaching

Sue Watling / March 23, 2014 / #tooc14, Blackboard, PhD, Teaching and Learning in a Digital Age (TELEDA)

A bad back has been useful. I wouldn’t recommend it but enforced rest has been an opportunity for a phd catch up. I can see how doctoral pauses are beneficial. Without realising it’s happening, your brain continues the research process, which includes reflection as much as reading, noting and data collection. Reflection itself is a bit mystical. Like meditation, you know it works but are not entirely sure how. Since my last burst of phd activity, there have been three areas of work which – with hindsight – I can see have been subconsciously influencing my progress.

TELEDA is reaching the end. The taught period is over and colleagues are compiling their eportfolios for submission in three weeks. This is the time for me revisit the discussion forums and activity wiki. Not only as course evaluation, but as reflection-on-action which is integral to my action research methodology. The second TELEDA module has been approved. This will cover social media for teaching and learning, e-resources and synchronous communication technologies, so as well as concluding TELEDA1, I’m gathering content and revisiting learning design for TELEDA2.

All of which connects nicely with my MOOCing. I’ve been dabbling with Oxford Brookes First Steps in Teaching and Learning FSLT14 and Teaching Online Open Course TOOC14. These have been invaluable for repositioning me as a virtual student with all it entails; getting lost in Moodle, misunderstanding instructions, tackling my own digital shyness and virtual discussions with staff who support teaching and learning online.

The third area is the ongoing VLE Implementation Project. I find myself in a situation familiar from discussions with colleagues in other institutions but new to me – of being project managed. I’m not entirely sure what this involves other than a different way of working and additional staff but all departments other than my own. It seems to be about containers rather than content. A bit like the search for a perfect eportfolio which focuses on function over pedagogy. But it’s ok. I know everything will be fine. We’ve been here before, have always survived and will do so again. The synchronicity is relevant and useful. I’m writing a paper revisiting the early rhetorical promise of elearning and how it failed. Because I’m…er… um… older, I remember Dearing and early VLE embedding. Having a formal implementation project is reminiscent of those days when techies talked to techies and staff were told here it is, get on with it. I think, looking back, VLE have always been the technologist’s dreams and the stuff of teacher nightmares.

All this is helping my phd to settle down. Themes are repeating which suggests I’ve found my research area. The pilot interviews have helped too. They’ve reinforced how an information repository model dominates vle use. This view is supported by the Blackboard stats. My research is investigating the influence of teacher education on the shift from campus to online delivery, from inaction to interaction on Blackboard. Upgrading, adding Mobile, Collaborate, Connect and other bells and whistles is fabulous for me. I love the affordances of synchronous communication over traditional barriers of time and distance. I enjoy the challenge of teaching online. What’s missing are the bridges between the technology and the teachers. As Donald Ely wrote in 1995 about the challenges of education for 21st century; technology is the answer – but what was the question?

The answers lie not in the technology itself but in the people who decide about the purpose of its use, the way in which it is used and the manner in which we evaluate the consequences of our decisions. (p16 author emphasis)

Determinism has frequently been the primary driver of technology enhanced learning across the sector. TELEDA and the new Educational Development and Enhancement Unit (EDEU) at Lincoln are opportunities to prioritise the user experience instead. We need to move from inaction to interaction and prioritise e-teaching as much as e-learning.

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phoenix image from http://murraycreek.net/return/book2/wilderpt2.htm

The future is virtual and one of its names is Blackboard

Sue Watling / March 1, 2014March 1, 2014 / #iloveblackboard, Blackboard, PhD, Teaching and Learning in a Digital Age (TELEDA), Virtual Learning Environment

I was in a Blackboard session this week. The plan to show case good practice, to be inspiring, supportive, but the plan failed. Examples of innovation were overshadowed by negative comments about the technology. At great speed the focus turned from positive enhancement to lets knock Blackboard. It spread like a virus. The potential affordances for learning were unable to break through the Blackboard attack.

Maybe I should have expected it. Lulled with TELEDA and the FSLT MOOC at Oxford Brookes, my immersion in the advantages of VLE have imbued a false sense of security. I worry my ‘I love Blackboard’ campaign will be equally infected. I’d forgotten the extent to which Blackboard is unpopular.

No one likes it. I feel like a lone champion in a world of resentment and frustration. I can quote the negatives; unattractive, clunky, boring, confusing, difficult and students prefer Facebook. I can count the positives on one hand with fingers to spare. Er, um, well, maybe not even that many…

Discussing this with colleagues it was suggested Blackboard is an easy target. It can’t answer back or defend itself so is a useful scapegoat for wider dissatisfactions, not just about the role of technology in higher education but also life, love and the universe. Sounds possible. Surveys and focus groups tell us students would prefer more consistency across modules but they like rather than dislike their VLE. The anti-Blackboard movement is staff led. I have to ask myself apart from the politics, the rage against the machine and anti-automation movements, what is it about Blackboard which causes hostility and can any of it be changed? Can we get beyond form to function?

I agree some things about Blackboard are a pain. I’m not immune to its failings. No matter how well you format a course or group email it arrives with odd spacing – this annoys me. It looks like I don’t know how to lay out text. There are still formatting issues with the Content Editor. The notifications don’t pick up new activity in groups. You have to grade a wiki to get notified of new content and this can’t be applied retrospectively. The blog tool is dull. So is the reflective journal. Forums aren’t great for large numbers of participants and like most people I think Blackboard could do with a make-over. It doesn’t look as good as it could.

BUT…….

….the majority of UK HE institutions have teams of people managing the Blackboard experience for staff and students. We don’t. This is changing but it will take time to reverse the damage. We have to focus on what matters – the student and staff experience, one which takes the affordances of internet connectivity and utilises them for off campus access to teaching and learning experiences. Like not judging a book by its cover, we need to move beyond the appearance to what it does. An ugly pen still writes. Blackboard is accessed by thousands of people every day (including Christmas) and keeping it running takes priority. Once more resource is available we’ll be able to test and pilot tools like Mobile and Collaborate. Maybe reinstate themes so individual appearance can be customised. Explore templates. Enhance the DIY model with central support for content creation. Revisit the social media tools. Promote discovery through case studies and lunch time drop-in sessions. Increase online help and support. And listen to what everyone has to say. I’m happy to hear about all the things which are wrong with Blackboard but let’s make it a two-way communication. It’s not all bad. The future is virtual and one of its names is Blackboard.

Freire and Blackboard, tea and biscuits on the table: final reflections on #durbbu

Sue Watling / January 13, 2014January 13, 2014 / Blackboard, PhD, Teaching and Learning in a Digital Age (TELEDA)

I didn’t expect to encounter Freire at Blackboard conference. It was a passing reference in the context of lifelong learning and mature students – but enough to get me thinking about the production of actionable knowledge. At Lincoln, Blackboard is about to have a second coming. This is a good time for all things virtual to be reconsidered.

Freire says education should be transformational but the problem with transformation is the challenge of change. It isn’t easy to do things differently; especially if the way you’ve always done them still works. Most of us understand education as a classroom rather than computer activity and the transfer of teaching from face to face to virtual environments can represent a fundamental shift in consciousness. Close encounters of the digital kind require a paradigm shift. Moving from lecture theatre to laptop screen can feel like all your threshold concepts arriving at once. The challenge of the VLE shouldn’t be underestimated.

Several times at Durham I heard technology referred to as ‘easy’. Attitudes like these need to be challenged. Assumptions about use are not helpful but divisive. Let’s try meeting resistance to technology with more sympathy. The parameters of digital engagement are a complex mix of financial, cultural, educational and political issues. Digital divides tend to be invisible and in a world of techno-plenty, the discovery of low or non-usage can be a shock. Several people at Durham talked of the difficulty of supporting low technology users and it’s clear we’re running out of answers. Solutions maybe more deep rooted than providing additional helpsheets. Online support is not tackling the heart of the problem. As well as getting up close and personal with digital divides and exclusions, a better understanding of the nature of teaching practice is needed.

The VLE can be conceptualised as a machine for the automation of teaching, I prefer to see the affordances of the VLE as access to higher education opportunities. For me, Blackboard is exciting – it holds the promise of life enhancement in the same way lectures on my first degree opened up ways of seeing I never knew existed. If self-selection is a barrier we need new bridges. If teachers won’t go to the technologists, maybe technologists should go to the teachers – with tea and biscuits (or coffee and cake) on the table – for some frank and honest discussions about the perceived disadvantages of virtual learning. Rather than focus on positives – let’s be critical and ask whose positives they are – then turn it upside down and surface the negatives instead. What is the root cause of techno-resistance? If we don’t understand this how can engagement be extended?

Freire emphasised the value of dialogue between people who are working in partnerships of mutual benefit. He promoted raised awareness of oppression and resistance; the situating of educational activity within the lived experience of participants as the basis for informed action or praxis. It wouldn’t be difficult to do this on campus – create dialogue between those who manage the technology and those who use it for teaching. So long as it came from bottom up initiatives which took seriously the perceived negatives of virtual learning. I didn’t expect to come back from a Blackboard conference wondering if a Freirean approach to engagement with Blackboard might be worth consideration. But I did and I am.

Digital scholarship – shifting emphasis from tools to users

Sue Watling / November 14, 2012November 14, 2012 / Blackboard, digital literacies, digital scholarship, Teaching and Learning in a Digital Age (TELEDA), Virtual Learning Environment

The ongoing VLE Options Appraisal is a useful opportunity to look at the wider issues around virtual learning environments. VLEs have come a long way since Dearing* but in terms of keeping up with wider developments on the internet, in particular the move to openness and connectivity, they can sometimes look a little out of date.

Open academic practice and the rise in content management systems are examples of formidable challenges to the VLE. Compare a locked down password protected environment to contemporary social media and you’ll soon find support for the VLE critics who say it is a staff driven content store, low on genuine pedagogical interaction and pretty ugly too.

So has the VLE failed? No, I don’t think so. It might never be the number one choice of personal learning environment but it has untapped potential. Rather than be critical of the tool, it may be worth investing more in research not only on the way it is – and could be – used within the institution, but exactly what staff need to get started – as well as to get innovative.

Over the past decade a giddy variety of technologies have been personalised for education. Their mix is both widening and deepening the gap between active users and those who are less confident with online practices. Innovation tends to be led by those with digital thought patterns who sometimes find it hard to conceive of worlds where paper and pen are preferred. The word learning needs to be added to technologist. Learning technology describes roles which can bridge the gaps between technical support and pedagogical design for teaching and learning in a digital age. Outputs from the JISC Digital Literacies programme will be useful but how broadly they’ll be disseminated to those who have yet to move beyond uploading content and horizontal browsing remains to be seen.

Unless we shift from the tool to the user then the full potential of any VLE cannot be realised. The VLE Options Appraisal is an opportunity to look beyond decisions based on the cost of the technology towards how best the university can resource the use of the technology. Digital scholarship in 21st century should include confidence with utilising the affordances of ANY virtual learning environment. To do this will inevitably improve the quality of use of those learning tools which are institutionally supported and maintained.

* Report of the National Committee on Inquiry into Higher Education (1997) https://bei.leeds.ac.uk/Partners/NCIHE/

Keep up to date at the 2012 VLE Strategy blog http://vlestrategy.blogs.lincoln.ac.uk/

Designing for Collaborative Learning

Sue Watling / November 2, 2012 / Blackboard, Teacher Education, Teaching and Learning in a Digital Age (TELEDA)

Creating opportunities for online collaboration is easy. Ensuring collaborative activity takes place is much harder. The challenge is establishing communities of practice where by students take on the learning process through shared discussion and debate. I’ve recently completed a two week online course called Designing for Collaborative Learning. The course was part of the JISC-funded P2.0PLE project (Peer-2.0-Peer Learning Enhancement) at the University of Leicester. There were a number of drivers to my participation. I’m involved in writing a short postgraduate module which will be offered as part of the university’s Teacher Education Programme. The working title is Teaching and Learning in a Digital Age and it’s designed to give staff the experience of being an online student while engaging in contemporary approaches to digital pedagogy and open education. It’s been several years since I completed my MA in Open and Distance Learning so this seemed a useful reminder of the potential advantages and disadvantages of the medium. Also the course was being delivered through Coursesites; Blackboard’s contribution to open education. This is a free platform for constructing and delivering online learning. Very similar to Blackboard in look and style it offers a professional look and feel to academic study at no setup cost; see http://www.coursesites.com

Based around Gilly Salmons five stage model, the course proved an effective application of theory to practice with additional unanticipated learning curves. The first week I had a poor, at times non existent, internet connection. Frustrating as this can be, it remains a valuable reminder of the reality for students in low broadband areas and all education developers should have the experience of working under these conditions at least once a year. The course ‘e-tivities’ all contained learning opportunities with the most effective being the sharing of practice which is an inevitable by-product of a group of professional practitioners getting together. Overall the most striking part was my hesitancy in contributing to discussions. this is often under estimated yet barriers and resistance to online conversation are well documented by Salmon in her books Etivities and Emoderating. These books are nearly a decade old but the issues remain the same. The permanence of online comments can be a formidable deterrent; on the one hand you can practice and cut and paste into the forum but it must take extreme amounts of confidence to never be concerned about potential mistakes and responses.

One the most useful discussions was around assessment for contributions. This concluded the motivation factor overcomes any potential diminishment in quality. The moderator is often key to effective collaboration and again Salmon’s advice has never been bettered in terms of setting up and maintaining online groups. The current interest across the sector in transferring face to face courses to online delivery should also be opportunities to remind us this is never an easy process. The one hour lecture format works poorly online but lecture capture is still seen as a key tool for content creation. Not everyone can access video yet too few examples include transcripts and its the same for audio files. The technology that enables learning is always the same technology which can exclude it unless inclusion is first and foremost in people’s minds. Discussion forums are these days supplemented with blogs and wikis which offer powerful tools for learning but providing them is not enough. Too often a forum is created and nothing happens because there is no moderation process. Designing for Collaborative Learning was a useful reminder the key issues to establishing effective online learning opportunities have changed little over the past decade. Until staff become students it is unlikely the current view of online learning as transference of content to Blackboard will be challenged. Hopefully the new course, Teaching and Learning in a Digital Age will go some way towards achieving this.

Blackboard meets open education?

Sue Watling / May 3, 2012May 3, 2012 / Blackboard, Embedding OER Practice

Blackboard is now marketing itself as a multiple learning platform, one which supports both commercial software and open source content. Blackboard CourseSites, launched in 2011, is a free, cloud-based opportunity for releasing teaching and learning courses as OER. Register for free at https://www.coursesites.com/webapps/Bb-sites-course-creation-BBLEARN/pages/index.html and start building your course. Alternatively try a free course. Blackboard is promoting CourseSites with Instructional Ideas and Technology Tools for Online Success led by Dr. Curtis Bonk http://travelinedman.blogspot.co.uk/ which focuses on successful strategies and approaches to online learning, course design and facilitation.

Making education ‘open’ is a current trend and the release of OER under a Creative Commons licence takes full advantage of the affordances of the Internet to offer any-time any-place access to information and knowledge. Blackboard is a corporate giant in the world of commercial education and its not immediately clear if this move into the ‘free’ world is an example of genuine altruism or if there is a hidden agenda. On the surface it looks good. Instructors can post course materials, communicate with students and manage grades, but what are the disadvantages?

You are restricted to five ‘live’ courses although if you need more, then old ones can be hidden creating space for additional new ones. CourseSites cannot be integrated with existing systems and it isn’t clear how you would package up your course and export it somewhere else. Looking at the available literature online it seems the best way to find out the pros and cons is to use CourseSites to create a course so I’m experimenting with making some of the Getting Started transition materials available as OER in this way.

There is mention of a planned Blackboard Building Block to enable institutions to showcase courses that are open for learning. Instructors will apparently be able to share OER courses via Facebook and Twitter, but whether or not this Building Block has been released is unclear. For now you can use the Publish Open Resource link in Packages and Utilities which offers space for keywords and gives you the course URL with a BY Creative Commons licence attached.

‘Attribution CC BY: this license lets others distribute, remix, tweak, and build upon your work, even commercially, as long as they credit you for the original creation. This is the most accommodating of licenses offered. Recommended for maximum dissemination and use of licensed materials.

Blackboard meets open education – this could be an interesting space to watch…

Getting Started 2011

Sue Watling / July 27, 2011 / Blackboard, CERD

Getting Started is an initiative which supports students new to higher education. Access to Blackboard (BB) is given prior to enrolment where there are materials about getting organised for coming to university and an introduction to academic practices. This year, Getting Started is bigger than ever. All undergraduates who have accepted an offer of a place have been invited and there are also Faculty Sites with welcome messages and subject specific information.

The rationale for Getting Started is indisputable. Research into the reasons first year students withdraw cites lack of preparation, in particular for the academic side of university life. Getting Started began prior to this. It was originally set up as a support mechanism for mature students who had been out of education for some time and had concerns about returning to learning. Getting Started offered communication channels alongside preparatory materials. Feedback showed this was much appreciated. Students reported they felt better able to cope with the new challenges which lay ahead.

We know transition support is valuable and it works. We know non-Getting Started students have said – with the benefit of hindsight – how useful it would have been for them. The HE experience, with its emphasis on critical thinking and reflective practice, is a pivotal point in anyone’s life. It offers the potential for change through new experiences but these can be daunting if you don’t know what to expect. Coming to university is a bit like running a marathon; the more you train the better you’ll perform on the day. Higher education is a challenge especially if you are unprepared for the reality of becoming an independent learner. Introducing the some of the principles of academic practices before arrival seems to be one of the best ways of offering new students the opportunity to hit the ground running and get off to the best possible start.

For more information about Getting Started, or to access the transition materials, please contact swatling@lincoln.ac.uk.

Yorke, M. and Longden, B. (2008) The First Year Experience of Higher Education in the UK. HEA.

From face-to-face to face-to-screen

Sue Watling / June 30, 2011June 30, 2011 / Blackboard

Recently I spoken to several people who’ve been asked to create an online version of an existing course but without additional resources or support. This suggests something is still missing from strategic approaches to digital teaching and learning. Over a decade ago, the VLE came in on the back of promises of transformation of teaching and learning while increasing efficiency and cutting costs. In 2011, it seems nothing much has changed. The recent report to HEFCE by the Online Learning Task Force (January 2011) Collaborate to Compete continues to associate quality and cost-effectiveness with engaging, flexible interactive online resources although there are two noticeable differences between then and now.

The first is the student voice which is suggesting early promises of elearning have not yet been realised. Comments in Student Perspectives on Technology (October 2010) include concerns regarding ICT competencies of teachers, variation and inconsistency in use of ICT and lack of attention to digital literacies as a whole institution approach. For those who have been bridging the gap between the technology and the pedagogy over the past decade this comes as no surprise. Attention has always been paid to embedding the technology within the systems rather than investing in appropriate training and support for those who will be using it on a day-to-day basis. Moving from face-to-face to digital delivery involves significant shifts in skills, attitudes and practices not least because teaching and learning are social activities. To achieve a successful online equivalent is perfectly possible but requires investment in human computer interaction. The problem with technologists leading technological innovation can be lack of empathy for the non-technologist. This barrier has to be overcome if digital education is to achieve its potential for inclusion.

The second difference is a notable shift in the HEFCE document from VLEs to OERs. Open Educational Resources have taken the VLE’s place as catalysts for change, ensuring cost effectiveness, high quality content and quality, flexible engagement. The only word which is new is ‘mobile.’ However, OERs remain the preserve of the technologist – the person with confidence and competence with working in digital environments – and therein lies concern of the gulf between the early and late adopters as well as those who have yet to get to grips with education in a digital age. Nevertheless, the report is hopeful. It concludes with recognition of the need for investment in greater engagement with the technical and pedagogical aspects of online learning. We have been here before and failed to cross the gulf between the technology and the pedagogy. Hopefully this time round those lessons will have been learned and appropriate and lasting bridges can be built.